A Hotel Associate is the primary point of greeting for guests at a resort. They are responsible for providing excellent customer care, overseeing check-ins and check-outs, and tackling guest issues. Moreover, they often carry out tasks such as answering phone calls, booking rooms, and providing information about the hotel and its amenities. Servi
A Guest Services Associate is the greeting ambassador for guests at a lodging establishment. Their responsibilities include checking in visitors, handling transactions, and offering details on facilities. They also handle guest requests and strive to create a memorable experience for every visitor. Effective verbal and written communication is key
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